David Jackson pointed me in the direction of this great talk from Professor Rosabeth Moss Kanter. In her TEDx Talk below on the ‘6 Keys of Leading Change’ there are loads of insights and gems that can be applied to a plethora of contexts.
- Show-Up: Being visible, being involved and being able to understand every perspective and viewpoint in an organisation or project; to understand, develop empathy, make informed decisions and ultimately, ‘making oneself available’ and knowing that sometimes, just your presence and ‘being there’ makes a difference.
- Speak-Up: The ‘Power of Voice’ is about shaping the agenda and being ‘thought leaders’. The example she gives of actively grading and giving students feedback on their participation in lessons both requires and supports each one of them to find and share their own voice. In this Key, she gives a clear definition of what ‘participation’ really means, where listening is absolutely integral to expressing your ‘voice’. She then illustrates the power this has by using the example of how a journalist’s ideas and his ability to use his voice to make suggestions about how to take action has created a ‘learning neighbourhood’ in Sao Paola and transformed the community.
- Look-Up: To look up to a higher vision and clarify the principles that are needed to guide everybody. Leaders who do this are in a position to prevent what she refers to as ‘hollow leadership’. She gives a pragmatic, day-to-day application and description of what it means to live your ‘Vision and Values’ and what engaging in your ‘noble purpose’ really means. ‘Looking Up’ is all about deliberately designing and committing to giving everybody the space and time to discuss, clarify and revisit your shared purpose. Embedding the act of revisiting your vision and values as an organisational habit will, ‘lift the spirits like nothing else’. Only when this is in place can you be assured that your vision and values are genuinely lived in every part of your organisation.
- Team-Up: ‘…nearly anything worth doing is very difficult to do alone’ and the best projects are those which have a ‘sense of partnership from the beginning’. To intentionally grow and deepen connections through partners who share your vision and values and draw them into your ‘nobler cause’ is highlighted as fundamental to the next step of deliberately aligning your partnerships, to develop and behave as ‘one big team’, to deliver your vision and values.
- Never Give-Up (aka Kanter’s Law): Only by stopping will you fail. This Key is integral to delivering your ‘noble cause’. Being aware and genuinely ready to dig deep as individuals, as leaders, as whole-teams and as learning organisations is underpinned by the requirement to persist, be resilient and resolute all the way through the implementation dip(s) which she refers to as ‘the messy middle’. The time it takes to develop and design a project, shape and refine it, align partners around your vision, values and purpose is time well invested.
- Lift Others-Up: Sharing and giving back to others is fundamental to ensuring the Six Keys are part of a sustainable cycle of development, innovation and ensuring we can all be part of a system that makes a difference.
Here’s the Talk itself…
The Keys offer a great way to structure a modular leadership/ leading change development programme. The ‘6 Keys’ similarly provide a simple and practical framework ready to be adopted when assessing leadership competencies, mindsets and effectiveness. This framework could then be used to shape coaching conversations and programmes. I’m really interested in any thoughts and considerations for how they could be used in other contexts.