Even Better If we specifically focused on What Went Well

Over the past few months, I have been fortunate enough to work in a wide variety of contexts around the country with fabulously open and highly reflective practitioners. Of late, I have been involved in engaging and often very challenging debates around the ways in which all forms of observations are used in schools to improve the learning experiences of young people.

One of the main areas of my work is concerned with how to develop and sustain a safe and effective culture of quality professional reflection. An integral aspect of this involves the design of dynamic professional development programmes that integrate a culture of coaching, action research and developmental lesson observations.

This includes:

  • the constant testing and revision of all observation formats
  • clarification of the purpose of all observations
  • agreement of the intended and expected outcomes of all observations
  • reflections on the language for and of learning
  • creation of a range of observation tools (different tools for different purposes)
  • systems that reflect and embrace the values of truly developmental and highly reflective professional learning

An often neglected area of the process of all forms of observation is the post-observation conversation*. In establishing a culture where developmental lesson observations are used to develop the quality of learning opportunities alongside and not instead-of or as separate-from judgmental or graded observations, the challenge is to find the most effective way to ensure that every post-lesson conversation is about professional learning and not professional telling.

Quality post-lesson conversations

The conversation following any type or style of learning observation can, and should, make as many of the demands on the professional expertise of the observer as on the practitioner whose lesson has been observed. This is just as true for a developmental lesson observation as it is for a graded / formal / judgemental lesson observation. It’s certainly true that just because there’s no grade to be given doesn’t make the complexities (practical, emotional and professional) of the discussion any more straightforward.

We can employ as much reassurance as we can think of in the form of…

‘It really IS developmental, there are no judgements here’ OR…

‘Remember, I’m not using the criteria to form any judgements in this, so don’t worry’ OR…

‘The lesson observation format I’m using doesn’t allow me to look for evidence that could be used to grade the lesson’

…BUT until a reflective and developmental culture is established (and even after it is), it is worth remembering that it is likely that it may always feel, for the person whose lesson has just been observed, that the ‘grading elephant’ is present in some guise in the room.

This is particularly true at that critical point of the commencement of the post-lesson conversation when the crowd of learners have packed up and their backpacks have disappeared towards their next lesson. For most, it is worth noting that this is when heart rates spike again, for both the observer and practitioner. It is at this point that the sophisticated skills of the observer have to be fully deployed into the situation, immediately and expertly.

Scorpion feedback 

A typical structure of much of our feedback conversations with learners involves providing some positive reinforcement and actively noticing some elements of effective practice followed by some ‘points for development’. This is often encapsulated as ‘What Worked Well’ and ‘Even Better If’ or ‘Two Stars and a Wish’ AfL-style feedback. At other times, it comes in the form of a ‘feedback sandwich’, where the effective element is followed by a developmental point and finished with another effective element. This structure has been adapted by many schools for observers to use with practitioners as part of the post-lesson conversation. The actual structure has many merits, whichever version or adaptation is used.

What I have been reflecting on most recently, however, is the relative impact of the effective elements (WWW) against the impact of identifying the (WWW) developmental points.

What we say/ what we hear

It’s a bit like going to a gallery to see an exhibition and finding pieces of art that we really like but noticing that the weather wasn’t very nice.

What often happens is that the person receiving the feedback does’t really listen to the WWW, however fabulous these are because they are waiting for the EBI. So whether there is a formal judgement hovering and waiting to be delivered or simply a non-graded developmental EBI, or both, the ‘EBI’ can still act as an unhelpful sting in the tail of the conversation, regardless of how massively positive the impact of learning has been as a result of the WWWs. And however accomplished the practitioner has been whilst employing these WWWs.

One of the main reasons for this is:

(1) The WWW and the EBI are often, although not exclusively, presented as two very separate, distinct elements of the observation.

(2) The source of these separate elements is often very different. This is because the process of identifying the elements of effective practice and the elements that we would consider as goals for development, even during the lesson itself, tends to involve an entirely separate search.

So the observer might see…

(1) (WWW) The lesson structure is clear

(2) (WWW) The Learning Outcomes & Success Criteria were communicated effectively to students

But identify…

(3) (EBI) The teacher-questioning didn’t encourage expansive answers from the learners.

All three points are really important, but when this particular post-lesson conversation occurs, there is a danger that all the practitioner hears is point (3) and leaves the lesson thinking, ‘My questioning isn’t good enough’. In doing so, they may fail to acknowledge and or even care that their planning was really effective and that the construction and communication of learning outcomes and success criteria ensured that all students knew why, what and how they were learning throughout the lesson. These elements may constitute two things into which they’ve invested huge amounts of time and energy and with this, elements of practice that another practitioner two doors down the corridor would really benefit from seeing in action. But they leave the experience thinking, ‘my questioning isn’t good enough.’ and add this to the infinite ‘to-do list of a self-imposed ‘must-do-better’ mindset.

The M.O.T.** and avoiding the STING 

So, in implementing Marginal Learning Gains Theory, the observer has the opportunity to be as meticulously selective as the reflective practitioner for whom they are observing the learning. In doing so, they can identify a specific area for development directly from the effective elements already in place. This means that the onus is on the observer to make a clear and specific connection between the elements of the lesson that have been effective and identify how more of this will enhance the quality of the learning experienced. This also means that as observers, we have to really up our game in making a highly sophisticated professional analysis of what really needs to be ‘grown’ from existing practice that will make the biggest impact on the quality of learning.

Obviously, in a coaching relationship, the options for what to focus on in terms of growth are identified and prioritised by the practitioner, but the elements from the observed learning presented by the observer still need to inform and enhance the depth of this  conversation.

So, here’s one very simple strategy (and yes, it will very soon be appearing as a Marginal Learning Gain) and the bonus is that is has an equally transferrable application for peer and self assessment activities with our learners.

Screen Shot 2013-05-27 at 12.49.17

The fear of the EBI (Elephant Behind the Insight)…or something like that.

MOT

When the MOT leaves us knowing we’re on track and have the skills already in place to keep going…

* I am deliberately not referring to the post-lesson observation conversation as ‘feedback’ because in doing so, it still feels like I’m describing something that is predominantly a one-way process. This is regardless of how much we insist upon the need for there to be several feedback channels where the ‘loudest’ feedback channel is that from the ‘learner’ (or the practitioner’s lesson being observed in this instance) to the ‘teacher’ (the observer in this case).

**And yes, this means I have a new acronym (because I really don’t think we have enough in education).

Teaching repertoire to learning repertoire

Unknown

Visible pedagogy

One of my most memorable responses when I asked, “What do you like most about these lessons?” was the reply from a Year 7 pupil who answered without hesitation, “I like the plenary that Miss always does.” On hearing this, a wave of excited reassurance washed over me and I followed up with, “That sounds great, so what happens when you have the plenary?” Just as quick, the pupil confidently said, “That’s the bit where we get to pack up.”

By thinking of pedagogy and the design of learning activities as akin to the exoskeleton of lessons, we can share the relevance (the ‘so what’?) of the learning by pointing out to learners exactly where the joints, connections and overall structure of the learning is and how it all fits together. In doing so, we offer a chance for them to grab on to the bones of the lesson and find their own way around complex knowledge, difficult concepts and new applications with each other.

Making our pedagogy visible to  learners is a fantastic way to deliberately involve them in the process of learning. It provides a great opportunity to introduce and establish a shared language of and for learning. It also offers a chance to share effective practice across the school.

Jim Smith (@thelazyteacher), often talks about creating a sort of bingo card for learners to record all the different activities and ways they are asked to show their learning that they encounter during a series of lessons. Such a card could include presentations to the class, extended writing, role play, posters and so on.

Building on this idea, the table below is an extremely generalised mix of activities and pedagogy that could make up a reflective tool. From this, you can refine the table into the way in which you design learning so that you use specific strategies for specific purposes, a sort of ‘What Works Well AND WHEN’ for learning design…

  • Launching new topics
  • Checking progress
  • Deepening understanding
  • Clarifying misconceptions
  • Gathering feedback on progress
  • Assessing the security of understanding

Screen Shot 2013-05-11 at 13.28.31

A learning script

To squeeze even more learning out of adopting a visible pedagogical approach, we can ask learners to do more than just record what they experience. We can encourage them, as part of regular reflections on their learning, to demonstrate their understanding of how these activities help them learn and, most importantly, how confident they are in learning as a result of thinking in this way. From this point, learners could create their own activities for each other according to what will work BEST for the topic and phase of learning they are in.

By deliberately integrating this as part of on-going self-reflection, we also avoid straying into the soul-destroying conversation many of us will have experienced over the years which goes something like, ‘I am a kinaesthetic leaner, so I can’t write any of this down.’ Instead, learners will become more discerning about what activities work best for them, when and why. Learners will  become aware that some activities are more challenging for them than others and so they need tom consciously can invest more effort to become better at these. They will become more involved in their own learning process and gain access to what is often referred to as the ‘secret garden’ of the curriculum and the ‘so that’ of learning outcomes.

Conversations with learners can then be informed by the card as a ‘script’ to help them reflect on the learning skills they are developing. The essential aspect of this is that the learners themselves use this to:

  • Recognise what, how and why activities are designed for them to learn in particular phases of a topic
  • How effective these activities are in helping them make progress
  • How effective they are in learning in these different ways and what they need to do to improve
  • The rationale for why certain ways of organising learning are used at specific times
  • Start making suggestions as to how learning might be organised in light of their increased self awareness and understanding of what helps them learn

Making the untypical typical  

By having a prompt card such as this, learners have to be flexible and adaptable when we introduce a new way of doing something because this will be typical of what happens in all their lessons. We will avoid the, “Oh no! You’ve moved the room around!” statement of horror as thirty stunned faces enter what has become an alien landscape because this is the first time in 5 years that the furniture in the room has ever moved. Instead, you should hear, “Oh, are we doing hot seating / continuum line / talk partners / secretive…today?”

One of the additional benefits of this approach is that we too can keep a record of the range of activities and approaches we have used with particular topics and groups. This can then be used to:

  • Remind us of our own teaching repertoire and ensure we adopt a relevant, purposeful learning design for each specific aspect of the topic
  • Ensure that we regularly reflect upon, refine and adapt the way in which we design learning opportunities
  • Open our teaching repertoire to self-reflection and peer scrutiny so that it is always ready for refinement
  • Share different approaches across teams, departments and whole school, learning new strategies as small, manageable chunks of expertise

A Marginal Learning Gains Repertoire Card

The repertoire card can also become a handy teacher prompt to refer to during the lesson and focus on a specific strategy as part of a Marginal Learning Gains approach. I’ve had a go at an Marginal Learning Gains version below:

MLG Repertoire CardOnce our pedagogy is visible to us, we can challenge ourselves to reflect on the very specific strategies we have tested and identify the impact on learning and develop ways to further develop these.

A Pedagogical Platter upon which to feast

Cross-departmental collaboration: We can collaborate with our colleagues both within and beyond our teams to create five new activities or strategies or try an existing one in a new and unfamiliar context.

Student representatives: If you have student representatives in department meetings, this approach provides the students with a script of learning to which they can add, share experiences from other subject areas and teachers and authentically contribute to the development of teaching and learning across the school.

Self-efficacy of learners: Imagine a time when learners have such high levels of agency that they feel confident enough with their language of learning and pedagogy to select from their own learning repertoire effective strategies to develop their knowledge and understanding. Or a time where they come to their lessons and point out that they have ‘done’ card sorts in their last three lessons, so please could they use a different technique today? Then you can invite them to decide what strategy/ pedagogical approach would enable them to best meet the success criteria of the task. And, once the activity is completed, with you, they can self and peer assess their outcomes by reflecting on whether the strategy they chose was the most effective based on how well they met the success criteria. The next step could be to design the way they will organise the next task, giving them an opportunity to lead their own learning for the outset, anchored by the assessment criteria against which they will measure their progress.